Frequently Asked Questions

General Questions

What is a pre-order?

A pre-order means that you’re purchasing a product before it’s made. Pre-orders are a great way for us to determine which items are most in demand and how many to make without excess stock. We like to think of it as conscientious fashion.

How long do pre-orders take?
Pre-orders can take as long as 8 - 12 weeks depending on production, shipping and processing. This time does not include shipping time from Guild Party to your address.
How do I cancel my order?

You can cancel your order within the first 3 hours of ordering. Please send an email to


What size should I get?
Everything should be true to your typical size, but check our Size Guide to determine your measurements and the best fit. 

How do I measure myself?
Please see our Size Guide.

Can I change my size?
If you have pre-ordered an item and we have not begun production, you can notify us and we’ll change your size.


How do I care for my piece?
For best results, we recommend you wash your items with cold water and lay flat to dry.


How long does it take to ship?

Once the item is received, domestic orders will take 3-6 days to process, and international orders will take 3-6 days plus additional delivery time. These numbers are subject to change given unforeseen circumstances. 

Do you ship internationally?

Yes, we will ship internationally. Please note we’re not responsible for import, customs, tariff, or additional fees your package may require.

My package hasn’t arrived

Please contact your Postal Service Provider immediately and respond to your Shipping Confirmation E-mail to let us know

My item arrived damaged

If your product arrives damaged, please contact us immediately at with your order number and photos of the defect.  

Returns & Exchanges

Do you accept exchanges or returns?

Due to small quantities and small stock, all sales are final. We are a small business and cannot offer exchanges or returns for these pieces at this time.